Frequently Asked Questions
Expert support for high-performance tactical apparel.
How long does shipping take for international orders?
International orders typically arrive within 3-7 business days via our express courier partners, depending on your location and customs processing.
What is your return policy for performance gear?
We offer a 28-day return period for all items, provided they are in original condition with tags attached. Items must be unworn and in their original packaging.
How do I ensure I choose the correct size?
Each product page features a detailed size guide. Our gear is designed with an athletic fit; if you are between sizes or prefer a looser layer, we recommend sizing up.
Are ThruDark products covered by a warranty?
Yes, all our garments are engineered for excellence and come with a 12-month warranty against manufacturing defects and material failures.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Clearpay in supported regions.
How should I wash and maintain my technical apparel?
To preserve the integrity of technical fabrics, we recommend washing at 30°C with a specialized tech-wash, avoiding fabric softeners, and air drying away from direct heat.